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Operations Manager – Serviced Accommodation

Job Type: Full Time
Job Location: Full Remote


Strategic Leadership:

Oversee and provide strategic direction to the entire business operations.

Collaborate with senior management to align operational strategies with overall business goals.

Team Management:

Lead and manage a team of department heads and team leads and ensuring alignment with organizational objectives.

Foster a collaborative and high-performance culture within the operations team.

Industry Expertise:

Leverage extensive experience in the short-term renting industry, specifically within serviced accommodation.

Stay abreast of industry trends, regulations, and best practices to inform operational strategies.

Process Optimization:

Identify and implement operational efficiencies to enhance overall business performance.

Continuously evaluate and improve processes to ensure maximum productivity and customer satisfaction.

Problem Solving:

Proactively identify operational challenges and develop effective solutions.

Work collaboratively with cross-functional teams to address and resolve issues in a timely manner.


Effectively communicate strategic direction and operational goals to team leads and department heads.

Facilitate seamless communication and collaboration across different teams and departments.

Performance Monitoring:

Implement performance metrics and KPIs to track and evaluate operational success.

Analyze results and adjust strategies as needed to achieve business objectives.


Minimum of 5-7 years of experience in operations management.

Demonstrated leadership experience with the ability to pass down strategic direction.

Ideally experienced in the short-term renting industry, including serviced accommodation and Airbnb.

Proven problem-solving skills with a results-oriented and performance-driven mindset.

Excellent communication and collaboration skills.

Bachelor’s degree in Business Administration or a related field (preferred).

How to Apply:

Interested candidates are invited to submit their resume and cover letter to [email protected] Please include “Operations Manager Application” in the subject line.

Officium is an equal opportunity employer and encourages candidates of all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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