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Operations Manager – Serviced Accommodation

Job Type: Full Time
Job Location: Full Remote


Strategic Leadership:

Oversee and provide strategic direction to the entire business operations.

Collaborate with senior management to align operational strategies with overall business goals.

Team Management:

Lead and manage a team of department heads and team leads and ensuring alignment with organizational objectives.

Foster a collaborative and high-performance culture within the operations team.

Industry Expertise:

Leverage extensive experience in the short-term renting industry, specifically within serviced accommodation.

Stay abreast of industry trends, regulations, and best practices to inform operational strategies.

Process Optimization:

Identify and implement operational efficiencies to enhance overall business performance.

Continuously evaluate and improve processes to ensure maximum productivity and customer satisfaction.

Problem Solving:

Proactively identify operational challenges and develop effective solutions.

Work collaboratively with cross-functional teams to address and resolve issues in a timely manner.


Effectively communicate strategic direction and operational goals to team leads and department heads.

Facilitate seamless communication and collaboration across different teams and departments.

Performance Monitoring:

Implement performance metrics and KPIs to track and evaluate operational success.

Analyze results and adjust strategies as needed to achieve business objectives.


Minimum of 5-7 years of experience in operations management.

Demonstrated leadership experience with the ability to pass down strategic direction.

Ideally experienced in the short-term renting industry, including serviced accommodation and Airbnb.

Proven problem-solving skills with a results-oriented and performance-driven mindset.

Excellent communication and collaboration skills.

Bachelor’s degree in Business Administration or a related field (preferred).

How to Apply:

Interested candidates are invited to submit their resume and cover letter to Please include “Operations Manager Application” in the subject line.

Officium is an equal opportunity employer and encourages candidates of all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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